Privacy Policy

Effective Date: 18th May 2025

1. Introduction

Lolo Dough is committed to protecting your personal data. This policy outlines how we collect, use, and secure your information.

2. Information We Collect

• Name, email, phone number
• Delivery address, city, floor or villa
• Order history and payment method
• Device information and app analytics
• Push notification tokens

3. How We Use Your Data

• To process and deliver your orders
• To send order updates and promotions
• To enhance your app experience
• To respond to support or contact messages

4. Data Sharing

We do not sell your data. We only share it with trusted services like Firebase or payment providers when necessary to operate the app.

5. Your Rights

• Update or delete your profile data
• Access your past order information
• Request data removal at any time
• Opt-out of promotional messages

6. Data Security

We use Firebase Authentication and Firestore with access rules to ensure your information is safe and encrypted.

7. Children’s Privacy

We do not knowingly collect personal data from users under the age of 13.

8. Changes to This Policy

We may update this policy periodically. Major changes will be communicated through the app or by email.

9. Contact Us

For any questions, contact us at: support@lolodough.com